CompTIA A+ (220-1201 & 220-1202) — Core 1 & Core 2
A+ is the starting line for a career in IT, and almost everything else builds on it. This course takes you from "I'm curious about tech" to "I can set up, secure, and fix real systems" — covering the hardware, software, networking, and troubleshooting skills every IT support professional needs on day one. Across both Core 1 and Core 2, you won't just memorize facts for an exam; you'll work through the kind of break-fix scenarios, OS installs, and support tickets that fill a real help desk. By the end, you'll be ready to sit both A+ exams and step confidently into your first IT role.
Course Overview
The course is split across the two A+ exams, pairing each concept with a guided lab so you build practical confidence alongside exam knowledge. Core 1 grounds you in devices and networks; Core 2 takes you into operating systems, security, and professional practice.
Core 1 (220-1201)
- Mobile Devices — Laptop and mobile hardware, accessories, and connectivity options
- Networking — TCP/UDP, ports and protocols, wireless technologies, networked host services, and SOHO network configuration
- Hardware — Cabling, connectors, RAM, storage, motherboards, CPUs, power, and peripherals
- Virtualization & Cloud Computing — Cloud concepts and client-side virtualization
- Hardware & Network Troubleshooting — Diagnosing and resolving device, storage, display, and network issues
Core 2 (220-1202)
- Operating Systems — Windows installation and configuration, Windows editions and features, plus macOS, Linux, and mobile OS basics; scripting and remote-access fundamentals
- Security (28% — heaviest Core 2 domain) — Threats and vulnerabilities, malware detection and prevention, authentication, access control, endpoint hardening, and security best practices
- Software Troubleshooting — Resolving OS, application, malware, and mobile software issues
- Operational Procedures — Documentation, change management, safety, environmental controls, privacy, and professional communication
What you will learn
- Install, configure, and maintain PCs, laptops, mobile devices, and peripherals
- Understand networking fundamentals, wireless technologies, and SOHO network setup
- Apply virtualization and cloud computing concepts in a support context
- Install and support Windows, macOS, Linux, and mobile operating systems
- Apply foundational cybersecurity methods to detect, prevent, and mitigate threats
- Diagnose and resolve hardware, software, and OS issues using a structured troubleshooting methodology
- Follow operational procedures, documentation, safety, and professional communication practices
Course Structure
A modular learning path with theory, hands-on labs, and progressive skill checkpoints.
- Module 01Fundamentals of Information Technology
Secure your Completion Certificate
- Certification: CompTIA A+ — requires passing two exams: Core 1 (220-1201) and Core 2 (220-1202)
- Questions: Up to 90 per exam (multiple-choice, drag-and-drop, and performance-based)
- Duration: 90 minutes per exam
- Passing score: Core 1 — 675; Core 2 — 700 (scale of 100–900)
- Recommended experience: Around 12 months of hands-on experience in an IT support role (not mandatory; no formal prerequisites)
- Industry-recognized — issued under the Cyberyami program.
- Shareable directly to LinkedIn and beyond.
- Unique ID for employer verification.
Tools & Technologies Covered
The production-grade tools you'll work with across labs and projects.
- PC and laptop hardware components
- mobile devices
- Windows / macOS / Linux operating systems
- virtual machines
- SOHO networking and wireless equipment
- command-line basics
- anti-malware and endpoint security tools
- backup and recovery utilities
- diagnostic and troubleshooting tools
Get Started
- Duration: 50 hours
- Level: Beginner
- Globally Recognized Curriculum
Hands-on training, real-world labs, and mentor support — built to take you from curious to job-ready.